Payment Guide

Secure & Flexible Payment Options

At SexMiniDoll, we offer several convenient payment options, including Credit/Debit Card, PayPal, and Bank Transfer.

Our payment process is slightly different from a standard online checkout. You do not need to make the payment immediately when placing your order.

After you submit your order, our team will send you a payment email with the available payment instructions and payment link.

1. How Does Payment Work?

Our payment process is simple:

Step 1 — Place Your Order

Select your desired product, add it to your cart, and complete the order information.

When placing your order, please make sure your name, email address, and shipping information are accurate.

You can submit your order without making an immediate payment.

Step 2 — Receive Your Payment Email

After your order is submitted, our team will review the order and normally send you a payment email within 12 hours.

The email will contain the payment instructions and, where applicable, a secure payment link.

Step 3 — Choose Your Payment Method

Depending on your order and location, you may be able to pay using:

  • Credit/Debit Card
  • PayPal
  • Bank Transfer

The payment email will provide the applicable payment instructions.

Step 4 — Complete Your Payment

If you choose Credit/Debit Card or PayPal, follow the payment link provided in our payment email and complete the payment through the designated payment provider.

If you choose Bank Transfer, follow the bank transfer instructions provided in the payment email.

Step 5 — Payment Confirmation

Once your payment has been successfully received or confirmed, we will begin processing your order.

Our standard order processing time is approximately 1–3 business days after payment confirmation.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

2. Credit/Debit Card Payment

You can pay for your order using a supported Credit or Debit Card through the secure payment link provided in our payment email.

After receiving the payment email:

  1. Open the payment link.
  2. Review the payment amount and order information.
  3. Enter your card details on the designated secure payment page.
  4. Complete any additional verification requested by your bank or payment provider.
  5. Submit the payment.

Once the payment has been successfully completed, your order will proceed to processing.

Your card payment may be subject to additional verification by your bank or payment provider.

3. PayPal Payment

We also accept PayPal payments where available.

After placing your order, you will receive an email containing the applicable PayPal payment instructions or payment link.

Simply follow the instructions provided to complete your payment through PayPal.

Please make sure that the payment information and order details correspond to your SexMiniDoll order.

4. Bank Transfer

Customers may also pay by Bank Transfer.

If you choose this payment method, we will provide the required bank transfer information in the payment email.

Please make sure that:

  • The transfer amount is correct.
  • The payment reference or order number is included where requested.
  • The transfer is made to the bank account specified in our payment instructions.

Bank transfers may take additional time to arrive or be confirmed.

Your order will normally begin processing after we have confirmed receipt of the payment.

5. When Will I Receive the Payment Link?

After you submit your order, we normally send the payment email within 12 hours.

The payment email will contain the information needed to complete your payment.

Please check your:

  • Inbox
  • Spam folder
  • Junk folder
  • Promotions folder

If you have placed an order but have not received payment instructions within 12 hours, please contact us at:

sales@sexminidoll.com

Please provide your order number and the email address used when placing the order.

6. Is the Payment Link Secure?

Payment links are provided through our designated payment processing system or payment provider.

When making a card or PayPal payment, please make sure that you are using the payment link provided in the payment email from SexMiniDoll.

For security reasons, please do not send your complete credit/debit card number, security code, password, or other sensitive payment credentials to us by email.

We do not intend to store complete payment card numbers or security codes on our website.

7. What If My Payment Fails?

A payment may fail for several reasons, including:

  • Incorrect card information
  • Insufficient funds
  • Bank restrictions
  • Payment provider restrictions
  • Security verification
  • Incorrect billing information
  • Technical issues
  • The transaction being declined by your bank or payment provider

If your payment fails, please check your payment information and try again using the payment link provided.

If the problem continues, please contact us at:

sales@sexminidoll.com

We can provide further assistance or, where available, another payment option.

8. What If I See a Pending Card Charge?

In some cases, your bank or payment provider may temporarily place an authorization hold on your card even if a payment has not been successfully completed.

The transaction may appear as “Pending.”

Such authorization holds are generally controlled by your bank or payment provider and may be automatically released according to their procedures.

If you have concerns about a pending transaction, please contact your bank or payment provider.

9. What If I Have Been Charged Twice?

If you believe you have been charged more than once for the same order, please do not make another payment.

Contact us at:

sales@sexminidoll.com

Please provide:

  • Order number
  • Email address used for the order
  • Transaction information
  • Screenshots of the relevant charges, if available

We will review the payment records and assist you accordingly.

10. What Happens After I Pay?

Once your payment has been successfully received or confirmed:

Payment Confirmed → Order Processing → Shipment → Tracking Number

Our standard order processing time is approximately 1–3 business days after payment confirmation.

Once your order has been shipped, we will send you a shipping confirmation email with your tracking number.

Estimated shipping times are:

Local Warehouse

Processing: 1–3 business days
Estimated transit: 3–7 business days

International Warehouse

Processing: 1–3 business days
Estimated transit: 7–15 business days

For complete shipping information, please see our Shipping Policy.

11. I Placed an Order but Do Not Want to Pay Yet

Submitting an order does not necessarily mean that payment must be completed immediately.

However, an order will generally not enter processing or production until payment has been successfully received or confirmed.

If you need additional time to complete your payment, please contact us at:

sales@sexminidoll.com

We will let you know whether your order can remain pending.

12. What If I No Longer Want My Order?

If you wish to cancel an unpaid order, please contact us as soon as possible.

If payment has already been completed, cancellation will be handled according to our Refund & Return Policy and applicable consumer protection laws.

Customized or personalized products may have additional cancellation restrictions once production has started.

13. Refunds

If a refund is approved, it will generally be issued using the original payment method where reasonably possible.

For example:

  • Card payment → refund to the original card/payment method
  • PayPal payment → refund through PayPal where applicable
  • Bank Transfer → refund according to the applicable refund process

The time required for a refund to appear in your account depends on your bank or payment provider.

For complete information about refunds and returns, please see our Refund & Return Policy.

14. Payment Privacy

We understand that privacy is especially important when purchasing personal products.

We take reasonable measures to protect customer and payment-related information.

Please do not send sensitive payment credentials, such as complete card numbers, CVV/security codes, passwords, or account credentials, by email.

For more information about how we collect, use, and protect personal information, please see our Privacy Policy.

15. Need Help With Your Payment?

If you have questions about your payment, payment link, bank transfer, or order, please contact us:

Email: sales@sexminidoll.com

When contacting us, please include your order number whenever possible so that we can assist you more efficiently.

We will do our best to help you complete your payment and proceed with your order.